Privacy Policy for Calm Haven Co.

Effective Date: 09/05/2025

ABN: 24 804 185 391

Website: www.calmhavenco.com

Calm Haven Co is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, and disclose your personal information.

1. What We Collect

We may collect your name, email, phone number, address, payment details, IP address, browser/device info, and any other information you provide.

2. How We Collect It

We collect information when you visit our website, place an order, contact us, or interact with us via forms, surveys, or marketing campaigns. We may also use cookies to enhance your experience.

3. Why We Collect It

To deliver products/services, process payments, communicate with you, improve our site and offerings, and comply with legal obligations.

4. Disclosure of Information

We do not sell your data. We may share it with service providers (e.g., delivery, payment processors) or legal authorities if required.

5. Overseas Disclosure

Some service providers may be overseas. We ensure they handle data in line with Australian privacy laws.

6. Data Security

We take reasonable steps to protect your data from misuse, loss, or unauthorised access using secure systems and protocols.

7. Access & Corrections

You may request access to or correction of your personal info by contacting us. We’ll respond within a reasonable timeframe.

8. Marketing & Opt-Out

If you opt-in, we may send marketing emails. You can unsubscribe at any time via the link provided or by contacting us.

9. Complaints

If you believe your privacy has been breached, contact us. If unresolved, you can lodge a complaint with the OAIC at www.oaic.gov.au or call 1300 363 992.